When Shin-Etsu Handotai Europe, a leading international polished wafer and epitaxial wafer manufacturing group based in Livingston, decided to restructure their warehouses, it became crucial to identify a suitable stock management solution which would help the company have full visibility of their inventory at any time.

At the beginning of this project, we had a fully-automated warehouse and a manual warehouse at our premises in Livingston. We wanted to align the inventory management approach across both sites to allow us to quickly identify the correct locations and to allow us to have full sight of the stock”, explains Damian Byrne, Production Control & Shipping Manager.

This is when KMsoft stepped in and tailored their inventory management solution to Shin-Etsu Handotai Europe’s requirements. KMsoft’s solution allows precise inventory and warehouse management by providing real-time stock reports and full asset traceability, thus maximising efficiency and accuracy.

KMsoft’s solution allowed us much more flexibility in terms of our stock management and the reporting functionality is also pretty good – we can run full reports based on many parameters”, adds Damian. “KMsoft have been fantastic in terms of customer service and delivered this initial project to our full satisfaction, so much so that we went on to commission a further two projects with them. KMsoft offered us great ideas and were willing to work around our own objectives and requirements. I particularly liked their flexible and efficient approach and I would have no hesitation in recommending KMsoft”.